Interview with Kate Rubin, Vice President Social Responsibility (UnitedHealth Group)
By Amy Rossi, Editor and Kellie Gunderman, Assistant Editor (MSEJ)
The Military Service Employment Journal (MSEJ) recently had the opportunity to interview Ms. Kate Rubin of UnitedHealth Group (UHG) about the effects of volunteering on your health for our WorkLife Wellness section. Kate’s clear passion and sheer exuberance for helping others shines through in everything she does, which undoubtedly stems from her upbringing. She was raised to give back to the community and remembers taking gifts and meals to those who could not get out during the holidays. Today, her desire to not only give back, but educate others on the long-term benefits of volunteering is astounding.
For over three years, Kate has worked with UnitedHealth Group as a leader of the department of social responsibility. She has worked for big, medium and small companies and has lived all over the US, allowing her to empathize with the military lifestyle. Moreover, Kate is an avid supporter of the military, proudly devoted to her nephew who is serving as a Drill Sergeant at Ft. Jackson. “I’m just thrilled to talk to you about my passions and volunteering. This is a great thing that you are doing with the crossover between volunteering and work life.” When Kate was asked what she would say to someone who does not think they have the time to volunteer, her answer was simple: “You don’t have time not to volunteer!”
2013 Volunteering and Health Study
UnitedHealth Group, like many other large companies, chooses to support missions that closely align with their own. In their case, it is how to help people live healthier lives and build healthier communities. And so, UnitedHealth Group began the “Doing Good Is Good for You: 2013 Health and Volunteering Study.” UnitedHealth Group believes that, “To help people live healthier lives and modernize the health care system… it is necessary to be active and responsible citizens in our local communities and around the world.” They knew that volunteerism played a vital role in that mission, but they wanted to explore the idea that volunteering helps people feel healthier and helps employers as well.
Now that we know volunteering as an individual promotes an overall sense of wellbeing, how does it help companies? According to the 2013 Volunteering and Health Study, “If people are feeling healthier because they are volunteering, they will feel better at work as well.” This causes less stress in the workplace, allowing employees to focus on their work and interpersonal skills. Overall, volunteerism directly correlates to a positive impact on any company.
How does a company begin to encourage their employees to volunteer?
UnitedHealth Group seems to have the answer: 81% of their employees along with 96% of their executives volunteer in their local communities. This is more than double what most companies contribute as a whole. Last year alone, UHG documented 460,000 hours of volunteering. Kate Rubin suggests that companies should explore volunteer opportunities for their employees that relate to things that are important to them as a company. Then, set the focus. UnitedHealth Group does this by placing employees together into work teams and providing incentives. For example, in 2013 anyone who completes 30 hours of volunteering per year, receives $200 to donate to the charity of their choice. In 2014, that amount is set to increase to $500.
With families and careers, it is no wonder why employees may find it difficult to find the time to volunteer. However, UnitedHealth Group has solved this problem with an innovative online platform: micro volunteering. The program allows employees to set up a profile with their skills and interests so that virtual opportunities can be sent straight to their computers. Volunteering tasks range from accounting and logo design to translation projects; the opportunities are worldwide across 28 different countries. In as little as 15 minutes, their employees can give back, and if you still think families can get in the way, UnitedHealth Group recently announced their lead micro volunteering expert of 2013: A mother of five, from Colorado.
The Bottom Line:
When people think about wellness they tend to imagine the physical, but Kate Rubin believes, “it’s all about the balance between mental and physical… making sure there is time for work, exercise, friends and family. That balance is so critical.” In fact, Kate began her New Year’s Resolution early this year by making a commitment to get back into that balance and really focus on her own physical health. She ended our interview by telling the MSEJ, “It’s a journey. It’s not a destination. I fall down and get back up and try again.”
This article was originally published in the MSEJ. CASY-MSCCN would like to thank Kate Rubin and UnitedHealth Group for this wonderful contribution to the WorkLife Wellness section of the Military Service Employment Journal. United Health Foundation is a supporter of the Military Spouse Corporate Career Network and UnitedHealth Group has many strong connections with the military community, including focusing on increasing access and reduced healthcare costs. UnitedHealth Group also manages three million members of the military in the Tricare West region and was named one of the top 100 military friendly employers by GI Jobs in 2013.
Citi and CredAbility Join with IAVA, TAPS, and MSCCN to Launch Online Financial Education and Counseling Program for Armed Forces Members, Veterans, and Their Families
Recent data shows that members of the armed forces, veterans and their families face particular financial difficulties. According to the Bureau of Labor statistics, the unemployment rate for veterans who have served on active duty since September 2001 was 12.1 percent in 2011, compared to the national unemployment rate of 8.9 percent that same year. According to Debt.org, more than 25 percent of military families that have credit card debt carry a balance of more than $10,000, and a third of military families report they have trouble paying monthly bills. Also, 2011 data from CredAbility of veterans who went through credit counseling shows that veterans ages 29 or younger have average monthly expenses that exceed their net income by $880 as well as average credit card debt of $7,234.
CredAbility ReConnect addresses these financial challenges with a set of online tools, education and counseling. Individuals and families served by IAVA, TAPS, and MSCCN will be able to access custom versions of the online program, free of charge, tailored to the unique needs of the veterans, families and survivors they serve. Members of the armed forces, veterans and their families not affiliated with these organizations can access CredAbility ReConnect at www.CredAbility.org/recon.
CredAbility ReConnect covers:
- The Financial Impact of Deployment – Online courses to help military families deal with the financial implications of a deployment, including how to manage money while a spouse is overseas.
- Easing the Transition – Online courses, such as “Understanding Your Military Benefits” and “Reconnecting Financially,” help ease the financial transition for those who have recently left the armed forces or experienced the death of a servicemember.
- Budget and Credit Counseling – Personalized financial “check-ups” help users manage their money better and prioritize spending through easy-to-follow plans. Online courses help with wise use of credit, debt reduction strategies, and setting goals for a healthier financial future.
- Debt Management Plans – Custom affordable repayment plans, often with reduced interest rates, fees and penalties for qualified individuals, help visitors pay down debt, negotiate with creditors and regain their financial footing.
- Foreclosure Prevention and Home Buying Guidance- HUD-certified counselors provide guidance to individuals who are behind on their mortgage payments or face foreclosure, as well as to prospective homebuyers.
Free one-on-one credit counseling with a CredAbility certified counselor is also available by telephone at 888-808-7285.
“A serious need exists for a targeted set of financial assistance services like CredAbility ReConnect,” said Mechel Glass, Vice President of Community Outreach for CredAbility and a veteran of the Persian Gulf War. “Young veterans who served in Iraq or Afghanistan might want to create a plan to make regular deposits to an emergency savings account and pay down debt. And active duty servicemembers might want to create a financial support plan for spouses and children during times of deployment or transfer, or in the event of a loss that leaves them financially vulnerable. CredAbility ReConnect will provide the education and counseling to show them how to accomplish these personal finance goals.”
“Every member of the armed forces has sacrificed a great deal in service to their country, and in addition to the challenges of military service, many face tremendous financial pressures as well,” said Suni Harford, Citi’s Regional Head of Markets for North America. “These brave men and women receive extensive military training, but far too few of them receive any kind of formal financial education. CredAbility ReConnect was developed to help these deserving men and women build financial capability and achieve long-term economic security for themselves and their families.”
Citi is an established leader in the national effort to support veterans and active-duty servicemembers, including those in the Guard and Reserve, and CredAbility ReConnect is the latest initiative in a coordinated, firm-wide effort in this area. In May, Citi launched Citi Salutes, a one-stop resource that consolidates all of Citi’s programs, products and partnerships that support the greater veterans community. Later this month, Citi will be helping to lead the second annual Veterans on Wall Street conference and job fair in New York, an initiative co-founded by Citi to develop career opportunities in the financial services industry for veterans.
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi
About Citi Community Development
Citi Community Development (CCD) is leading Citi’s commitment to achieve economic empowerment and growth for underserved individuals, families and communities by expanding access to financial products and services, and building sustainable business solutions and innovative partnerships. Our focus areas include: commercial and philanthropic funding; innovative financial products and services; and collaborations with institutions that expand access to financial products and services for low-income and underserved communities. For more information, please visit www.citigroup.com/community.
CredAbility is one of the leading nonprofit credit counseling and education agencies in the United States, serving clients in all 50 states plus the District of Columbia, Guam, Puerto Rico and the US Virgin Islands, in both English and Spanish. In addition, the organization provides in-person counseling through its branch network of more than 25 offices located across the southeast.
Founded in 1964, CredAbility is a family of Consumer Credit Counseling Service agencies that includes CCCS of Greater Atlanta, CCCS of Central Florida and the Florida Gulf Coast, CCCS of Palm Beach County and the Treasure Coast, CCCS of East Tennessee, CCCS of Central Mississippi and CCCS of Upstate South Carolina. The nonprofit agency is accredited by the Council on Accreditation and is a member of the Better Business Bureau and the National Foundation for Credit Counseling (NFCC). Governed by a community-based board of directors, CredAbility is funded by creditors, clients, individual donors and grants from foundations, businesses and government agencies. Service is provided 24/7 by phone at 800.251.2227 and online at www.CredAbility.org.
About Iraq and Afghanistan Veterans of America (IAVA)
Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest nonprofit, nonpartisan organization dedicated to improving the lives of our newest veterans and their families. Through innovative health, education, employment and community programs, IAVA strives to build an empowered generation of veterans who provide sustainable leadership for our country and their local communities. Learn more, get involved and join IAVA’s over 200,000 Member Veterans and Civilian Supporters. For more information, visit http://iava.org/.
About Tragedy Assistance Program for Survivors (TAPS)
TAPS provides immediate and long-term emotional help, hope, and healing to all who are grieving the death of a loved one in military service to America. TAPS meets its mission by providing peer-based emotional support, grief and trauma resources, camps for children, seminars for adults, casualty casework assistance, a 24/7 resource and information helpline, and connections to community-based care. For more information, visit http://www.taps.org/.
About Military Spouse Corporate Career Network (MSCCN)
Corporate America Supports You (CASY) and the Military Spouse Corporate Career Network (MSCCN) were chartered in 2004 as private sector non-profit organizations that provide no-cost employment readiness, vocational training, and one-on-one job placement services for National Guard, Reserves, transitioning service members, veterans, military spouses, homeless female veterans, war wounded and caregivers of war wounded.
CASY-MSCCN operates as an employment partner to all branches of the Armed Forces, including the National Guard and Coast Guard, through Memoranda of Understanding (MOUs). In addition, without funding and through its partnership with Kenexa and DirectEmployers Association, CASY-MSCCN created and maintains the National Guard Employment program, which provides training and job placement to returning National Guard personnel and their families. Each of these high-touch programs is supported by solid partnerships with major corporations, mid-size companies and small businesses that provide employment opportunities for our military-affiliated job seekers. Our state-of-the-art technology, built by Kenexa, provides real-time, verifiable tracking numbers and outcome reports to our employment partners, military services, and donors. For more information, visit http://www.msccn.org/.
Deb’s Dish on Work Life
“Don’t exaggerate your professional profiles on social networking sites because you’re much more interesting JUST the way you are! ” . . . Deb Kloeppel, CEO, MSCCN
Read Deb’s latest articles in Army Wife Network and Blue Star Families
Deb’s Dish on Work Life
“If you constantly begrudge the success of others – you’ll never enjoy the company of great minds”
. . . Deb Kloeppel, CEO, MSCCN
Read Deb’s latest articles at www.msccn.org
Featuring articles published on:
Army Wife Network & Blue Star Families
I have heard that this is the best time to look for work. Many candidates slow down or stop their job search because of the holidays. So, you have a better chance of making network connections (holiday cheer), getting an interview, and even getting hired. So it’s time to network and get the word out that you are looking for a job.
This time of year you can also find a stepping stone position as a temp or seasonal worker. Treat your temp or seasonal work like it is your dream job. Work your schedule, do a good job, be a problem solver, do a more than what is asked of you, and make a lasting impression. A seasonal job can become a permanent position. Great places to check out are department stores, packing agencies, doctor’s offices, etc.
For additional ideas of jobs check out this week’s Find Work Anytime. All the positions and thousands of other positions for military-affiliated applicants can be found at our Job Seeker’s page. The first five opportunities can be found by clicking on “Search for Opening with MSCCN”. The remaining jobs can be found by clicking on “Search for Job Openings with JobCentral National Labor Exchange”.
- Driver Helpers Seasonal, Hot Springs Village, Arkansas 54397BR
- Customer Care Professional Any City, Alabama 54080BR
- Project Manager, Louisville, Kentucky 53329BR
- Part – Time Retail Sales Consultant Redlands, CA 55279BR
- Retail Sales Consultant, Bi-lingual Spanish, Garland, Texas 55273BR
- Store Seasonal Employee, Lowes, Mira Loma, CA
- Claims Professional Trne – IAP Sedgwick Claims Management Svs. , Inc. Riverside, CA
- Data Entry Clerk, Adecco, Fallbrook, CA
- Floater Teacher, Knowledge Learning Corporation, Hemet, CA
- Seasonal – Retail Sales – jewelry – Galleria at Tyler, Nordstrom, Riverside, CA
November 11th is Veteran’s Day and in honor of all of those who have served we will be dedicating all Find Work Wednesdays in November to Veteran’s Jobs.
If most troops are like mine, they have a steady paycheck, a job they love, and no immediate plans to get out, so they have not given much thought to what they will be doing after they get out. When probed they probably say “I will worry about it when the time comes”. In this economy, you need a plan. First, think of what you want to do. Once you have an idea you can research job requirements needed, experience, education, and certifications. Veterans need know local resources to choose from to get help, who to contact, and how to use their military experience to add skills to their resume to achieve career goals in the civilian world.
A common occupation area chosen by Veterans is law enforcement, because it is similar to their military training, duties, etc. Some specific job titles veterans look at are: private contractors, physical fitness trainers, security officers, overseas contractors, recruiters, weapons experts, etc.
If you are a veteran and need some assistance with finding job postings check out this week’s Find Work Wednesday positions and thousands of other position for military-affiliated applicants can be found at our Job Seeker’s page. The first five opportunities can be found by clicking on “Search for Opening with MSCCN”. The remaining jobs can be found by clicking on “Search for Job Opening with JobCentral National Labor Exchange”.
1. Sr. Industrial Security Spec., Goleta, CA 525523BR
2. Assistant COMSEC Custodian, El Segundo, CA 52527BR
3. Engineer I/II, Newport, RI 52539BR
4. Tanker, North Carolina 52255BR
5. Van Regional/OTR, Illinois 52242BR
6. Security Officer, AlliedBarton Security Services, Milpitas, CA
7. Government Services Security Officer, AlliedBarton Security Services, San Francisco, CA
8. Radio Frequency Engineer, ConocoPhillips, Bartlesville, OK
9. Correctional Officer, Corrections Corporation of America, Woodville, MS
10. Personal Trainer, World Health Club, USA
I have hauled out the plastic orange pumpkins and decked the halls with skeletons and spiders. I donned my “Supermom” cape to create a Pirate Cheerleader costume. (Don’t ask – I really don’t know how to define it.) The porch light has been changed and I have stocked up on the most evil of all Halloween essentials – the snack sized Snickers. Unbeknownst to me, Clark Griswold moved in to the house next door over the summer and has happily festooned and bedazzled his front yard with no less than 15 ten foot high inflatable monsters. All this in anticipation of the onslaught of pint sized ghosts, goblins, ghouls, witches, warlocks, pirate and princesses.
So, in honor of the scariest night of the year, we thought we’d focus this edition of Find Work Wednesday on creepy careers. Now, confession time: as much fun as Halloween is for the kiddos, the darker side of the underworld sets the hair on the back of my neck on edge. Some people are just naturally drawn to the creepy, frightening, macabre world of the undead. I am not one of them. It took me 5 trips to Disneyworld before I would go into the Haunted Mansion – as an adult. One episode of “Fantasy Island” when I was seven scarred me well into my teenage years. I can’t sit around the campfire and tell ghost stories, I have happily passed over the whole Stephen King genre, do not understand the whole “Twilight” fascination and those “ghost hunter” shows on television just freak me out.
It’s a safe bet that you won’t find me pursuing a career as funeral director or a cemetery caretaker. However, what we consider as “scary” or “creepy” is, admittedly, relative. One person’s phobia can be another person’s fascination. What may repulse one person may just be all in a day’s work for another. We need people in the world to study spiders, control the pest population, keep the bats out of the attic, and clean up the animals along the side of the road who lost their race with oncoming traffic. We don’t often think about it, but someone has to clean up crime scenes, write obituaries, and perform autopsies. We need crime scene investigators and coroners and medical detectives, taxidermists, and people who watch over our cemeteries. They might not be the career choices for everyone, but, if you can get beyond the “fear factor,” they might just work for you.
All of this week’s Find Work Wednesday positions and thousands of other positions for military-affiliated applicants can be found at our Job Seeker’s page. The first five opportunities can be found by clicking on “Search for Openings with MSCCN”. The remaining jobs can be found by clicking on “Search for Job Openings with JobCentral National Labor Exchange”.
- 52819BR Morgue Assistant, Houston, TX
- 52818BR Phlebotomist, Tampa, FL
- 52817BR Medical Tech/Blood Bank, Fort Worth, TX
- 52816BR Blood Bank Medical Technologist, Cambridge, MA
- 52812BR Veteran’s Cemetary Caretaker, Hardin, KY
- Forensic Photographer City of Orlando (Orlando, FL)
- Crime Laboratory Analyst MyFlorida (FL)
- Branch Commercial Pest Control Service Representative – 7090 ServiceMaster Family of Brands
- Dental Hygienist Aspen Dental
- Personal Effects Specialist II Capstone Corporation
- Mortuary Affairs Specialist Army Reserve
- Animal Care Technician MPI Research
- Pathology Lab Supervisor II Johns Hopkins Hospital